Milan Malpensa Airport before your flight: lounges, restaurants and useful stops

Milan Malpensa Airport in a minute

Milan Malpensa Airport has two passenger terminals, Terminal 1 and Terminal 2, linked by a free shuttle bus. Terminal 2 is dedicated to easyJet, whose departures leave from it, with bag drop at Area 32; your airline confirms which terminal your flight uses. Malpensa is a different airport from Milan Linate (LIN) and Bergamo (BGY).

Your airline sets when to arrive at the airport and when its check-in opens and closes, so follow its times for your flight.

In Terminal 1, the railway station and car rental are at level −1; arrivals and baggage reclaim are on the ground floor, in two areas, Arrivals A and Arrivals B; boarding is on the first floor, check-in on the second and a food area on the third. Beyond security, boarding area A serves Schengen flights and boarding area B, past passport control, flights outside the Schengen Area. Terminal 2 has check-in, security, a waiting area, the Alda Merini lounge and baggage reclaim on its ground floor.

The liquid rules for hand luggage differ between Terminal 1 and Terminal 2: check the airport's baggage rules for your terminal before you pack.

Before security: restaurants, luggage and the airport hotels

Before security, Terminal 1's check-in and arrivals floors hold luggage storage, tax refund desks, a pharmacy and the chapel; Terminal 2 has its own tax refund desks and pharmacy, and beside each terminal stands a hotel with a restaurant or bar. Each service keeps its own hours.

If your flight is delayed

If your flight is delayed or you miss a connection, your airline is generally the one to rebook or refund you: go to its desk, and keep your documents and the times.

Follow your flight on the screens, on the airport's flight information or with your airline.

Restaurants, lounges and services keep their own hours, and beyond security what you can reach depends on your terminal and on passport control.

For a long wait beyond security, the lounges above are places to rest. Before security, the Sheraton has direct access to Terminal 1, and the Moxy beside Terminal 2 keeps its bar and grab-and-go open 24 hours a day.

Report a missing or damaged bag to your airline's lost-and-found desk inside baggage reclaim, before you leave it, to obtain a Property Irregularity Report (PIR); something lost in the terminal goes through the airport's own lost-property service.

Getting to and from the airport

Malpensa has a railway station at each terminal; Terminal 1's lies beneath it, at level −1. Since 23 January 2026, trains from Milano Centrale run through both terminals and on to Gallarate, where they connect with trains to Domodossola.

By public transport to Crans-Montana, take a train through Gallarate and Domodossola, across the Simplon to Brig and on to Sierre, then the funicular or a bus up to the resort. Engineering works on the line through Domodossola change some trains, so check the whole journey for your date before you travel.

Travelling on to Crans-Montana by road? Our page on airport transfers between Milan Malpensa Airport and Crans-Montana sets out where your chauffeur meets you as you leave baggage reclaim at Terminal 1 or 2, the waiting included from landing and how to plan either direction.

Spending a few days in Milan before the mountains? Our private transfers between Milan city and Crans-Montana collect you at your hotel or another agreed address when you travel on.